Manage the balance
Grant or revoke credit from a customer profile, recording a reason for the adjustment.
Store Credit
A balance to use.A reason to return.
Manage store credit on the customer’s account. Grant or revoke credit with a reason, trace balance movements, and control how much can be used on an order.
SStudio EverydayStore Credit
Interactive sampleAM
Alex Morganalex@example.com
Available balance$83.25
Balance history
Credit grantedCustomer service adjustment+ $111.00
Used on an order#S-1038− $55.50
Refund added#S-1038+ $27.75
Try the checkout limits
- Order total
- $96.03
- Store credit applied
- − $48.01
- Remaining to pay
- $48.02
Balance after payment$35.24
This same-currency example uses the lowest applicable cap and available balance.
Sample data. These examples do not change a store, send messages, or take payments. Example currency · AUD
How it comes together
From a customer balance to an order payment.
Set the boundaries
Enable store credit at checkout and set percentage or amount caps per order. When both apply, the lower limit wins.
Follow every movement
Review grants, usage, refunds, reversals, and adjustments in the customer’s searchable credit ledger.
The details that make a difference
A customer balance, with an operational history.
Store credit belongs to a customer account and follows the store’s currency. It is distinct from a gift card redeemed with a code.
Reasons stay with changes
Grant and revoke actions record an explanation, helping your team understand why a balance changed.
Clear checkout limits
Use a percentage cap, a fixed amount cap, or both. The available balance and order total also bound how much can be used.
Refunds in context
Use store credit as an available refund destination where the order supports it, then follow the resulting balance movement.
A ledger you can inspect
Search notes and references, filter by activity or date, and sort the customer’s credit history.
