Spot the pause
Set a cart inactivity threshold. Eligible carts appear after a reachable customer’s activity goes quiet.
Abandoned Carts
They found something.Help them come back.
See carts with a reachable customer email that go quiet before checkout. Understand what was left behind, check recovery eligibility, and follow up thoughtfully.
SStudio EverydayAbandoned Carts
Interactive sampleRecovery record
OpenCART-1001
Alex Morganalex@example.com
Ceramic mug
Canvas tote
Linen notebook- Marketing consent
- Opted in
- Last active
- 45 minutes ago
- Reminders queued
- 1
This opted-in sample contact is eligible for a recovery email.
Sample data. These examples do not change a store, send messages, or take payments. Example currency · AUD
How it comes together
From a quiet cart to a considered follow-up.
Check the context
Inspect items, customer contact, recovery status, and the reason a reminder can or cannot be sent.
Follow up by email
Send a recovery email manually or enable automatic email. Review queued reminders and recovered orders.
The details that make a difference
Recovery with the controls that matter.
Not every cart is a contact opportunity. Reachability, consent, and recovery settings help determine which records your team can act on.
A useful recovery list
Search by email and filter by status, recovery eligibility, or date. Open a record for its item and reminder details.
Consent-aware eligibility
Choose the supported consent mode. Unsubscribed contacts and pending confirmations remain excluded; double opt-in rules still apply.
Timing and retention
Configure the inactivity threshold and how long recovery records are kept. Deleting old recovery records does not delete orders.
Separate carts from checkouts
Cart recovery focuses on the period before checkout. Anonymous guest cart activity is measured separately from this reachable-contact list.
