Understand the order
See line items, variants, pricing, discounts, tax, shipping, and the customer behind the purchase.
Orders
Every order.In full view.
Search, create, and manage orders with the detail your team actually works with. From line-item data and separate payment states to fulfillment, refunds, and history—on web and mobile.
Studio EverydaySearch
AMCustom statuses, separate payment states.
Order status follows your workflow. Financial, payment, and fulfillment states tell their own parts of the story.
How it comes together
From placed to delivered. And what happens after.
Move the work forward
Track payment and fulfillment separately. Work with fulfillments, tracking, and packing slips as an order progresses.
Handle the next step
Manage eligible cancellations and refunds, review transactions, and keep the timeline, notes, and tags together.
The details that make a difference
Built for the work around the order.
The order is the starting point for real operations. Store Admin and the mobile app bring the list, creation workflow, and detailed order record together, with actions governed by access and the order’s state.
A list built for daily work
Use Active, Archived, and Tags in Store Admin. Search by order, customer, phone, or external ID; filter by status, payment, fulfillment, channel, totals, date, customer, and product.
Manual orders with real control
Select a customer, browse products or add custom items, adjust quantities, review currency and addresses, and preview discounts, charges, and payment choices before creating the order.
Four states, different meanings
Keep the order’s workflow status distinct from its financial, payment, and fulfillment states. A captured payment and a completed shipment answer different questions.
Fulfillment plans and shipments
Work with fulfillment plans, locations, item quantities, shipment tracking, and packing slips. Follow the shipment journey alongside the order.
Refunds with the right destination
Review refundable amounts and available destinations, including original payment, store credit, gift cards, or manual methods where supported. Keep provider and settlement status visible.
Details down to the line item
See variants, SKUs, quantities, prices, taxes, duties, weight, line properties, uploaded artwork proofs, and item metafields when present.
Context for the whole team
Keep customer and address details, transactions, timeline, internal or customer-visible notes, tags, order metafields, and captured attribution in the order workspace.
Bulk work without losing the detail
Select orders to update status, archive, or print packing slips. Use order imports, exports, and background-job history for larger workflows in the actual admin and app.
